PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  This Privacy Policy (“Privacy Policy”) sets forth our policies and practices regarding the collection, use, transfer, and disclosure of certain information about you (“user,” “you” or “your”) arising out of your use of or access to the Neutral Connect Networks LLC., d/b/a Responsible AI (“Responsible AI,” “we,” “us,” and “our”) websites located at http://www.neutralconnectnetworks.com (collectively, the “Website”), and other Responsible AI provided services, products, and applications that link to or display this Privacy Policy (collectively with the Website and Responsible AI provided products and services, the “Responsible AI Platform”).  By accessing or using the Responsible AI Platform, you agree to the terms of this Privacy Policy and our Terms of Service.  If you do not agree to the Privacy Policy and Terms of Service, please immediately stop accessing the Responsible AI Platform.

Information That Responsible AI May Collect

Responsible AI has the ability to collect personally identifiable information (“Personal Information”) and non-personally identifiable information that does not identify you.  Personal Information that Responsible AI may collect includes information that you may provide to us that personally identifies you such as your name, email address, phone number, date of birth, gender, information for processing transactions such as your billing information, and any other information that is linked or linkable to you, such as location information, information about tasks you completed or buttons clicked on the Responsible AI Platform, and personal preferences.

Responsible AI may also collect information that does not personally identify you such as device-specific information, the media access control address, browser type, unique device identifiers, operating system, internet protocol (IP) address, internet service provider, number of users on the Responsible AI Platform, time spent and number of sessions on the Website, and information related to traffic patterns on the Responsible AI Platform.

How Responsible AI May Collect and Use Information

We may collect information about you that you provide to us (such as when you sign up on the Responsible AI Website), through the Responsible AI Platform, or from your device when you access the Responsible AI Platform.  We may collect information about you or device and usage information through the various methods set forth below when you use the Responsible AI Platform:

  • We may use analytics from various sources and for various reasons. These analytics may use cookies to collect usage and device data.  Cookies are small bits of information cached or stored on a computer, mobile, or other device of a user for record keeping purposes. Cookies may be used for many purposes, including remembering you and your preferences or tracking your usage in order to improve the Responsible AI Platform or provide you with services available through the Responsible AI Platform.  Most web browsers automatically accept cookies; however, you can usually change your browser settings to refuse all cookies or indicate when a cookie is being sent.  If you choose to disable cookies, some parts of the Responsible AI Platform may not function properly or may be considerably slower, or some features may not be available to you.
  • Web Beacons. We may use web beacons, images or objects placed on web pages or in emails, for email tracking, monitoring activity or traffic patterns of users on the Responsible AI Platform, auditing, or improving the performance of the Responsible AI Platform.
  • Social Media. We may integrate certain parts of the Responsible AI Platform with social networking platforms or include social media widgets, which allow you to visit, share and interact with the Responsible AI Platform on social networking platforms (e.g., Facebook, Instagram and Twitter).  These features may collect your IP address, which pages you are visiting, and may set a cookie to enable features to function properly.  Your interactions with these features and the manner in which social networking platforms use, store, or disclose your information are governed by the privacy policy of the company providing the feature.  We shall have no liability or responsibility for the privacy practices of any social networking platforms that you enable related to the Responsible AI Platform.
  • Location data. We may collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data or geolocation data identified from nearby cell towers and Wi-Fi hotspots that we collect when you enable location-based features. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city, state, or postal code level. We may also collect information that you manually enter on the Responsible AI Platform such as your city, state, or postal code.
  • Surveys and Promotions. From time to time, we may request information, including Personal Information, from you through a survey on the Responsible AI Platform or via email.  Your participation in a survey is completely voluntary and you have a choice whether to provide the requested information.  We use the information and feedback that we receive from surveys to improve the Responsible AI Platform and enhance your experience with the Responsible AI Platform.  We may also, from time to time, offer promotions or contests, which may require you to provide certain Personal Information.
  • Messages and Notifications. We collect information about your communications through the Responsible AI Platform.  Such information may include how many messages that you send, the date and time of the communications, or content of the communication.  We may use your information to send you messages related to the Responsible AI Platform or push notifications through the Responsible AI Platform.  If you no longer wish to receive push notifications from the Responsible AI Platform, you may change your settings on your device.

We may use the Personal Information that we collect from you to provide you with information and services that you request, provide offers or content related to the Responsible AI Platform, facilitate transactions, and if applicable, provide the support and services offered through a product or program for which you registered through the Responsible AI Platform.  We will use your email address or other contact information for administrative and customer service purposes, for any issues related to your use of the Responsible AI Platform, and to provide you certain offers or marketing campaigns related to the Responsible AI Platform.

We may use information that does not personally identify you to operate, maintain, enhance, and provide all of the services, features and information found on the Responsible AI Platform.  We may also use the information that we collect to improve or develop products, services, or websites, conduct research or analysis, or comply with legal requirements.  We or third parties engaged by us may store information that we collect from you.

You may decline to provide any Personal Information to us while visiting and using the Responsible AI Platform.  If you choose not to provide any Personal Information, you may not be able to use the Website or Responsible AI Platform or certain aspects of the Responsible AI Platform, and we will not be able to provide you with some of the features and functionality of the Responsible AI Platform.

Third Party Sites and Services

We or the Responsible AI Platform may provide links to other websites or resources maintained by third parties. You agree that we have no control over and are not responsible for those websites or resources or any information that you provide or may be collected by such third parties.  We encourage you to review the privacy practices of those third parties. This Privacy Policy sets forth the privacy practices of Responsible AI for the Responsible AI Platform only.  We may use the services of a third-party service provider such as Square, Inc. to process transactions and payment transactions.  Please refer to and review the privacy practices and terms of service for Square, Inc. as we do not control or assume any responsibility for the actions of any third party.

How We May Share Your Information

We do not share Personal Information with other organizations for marketing or promotional uses without your express consent.  However, there are certain instances in which we may share your Personal Information including use by third party agents or contractors acting for or on behalf of Responsible AI in connection with our business, to facilitate transactions or process payment, or for further processing in accordance with the original purposes of the collection of information, consistent with this Privacy Policy.  We may also disclose user information, if required to do so by law or to comply with state or federal laws or requests by law enforcement or governmental agencies.

Security of Your Information

The security of your Personal Information is important to us.  We take steps to help safeguard your information that you provide to use through the Responsible AI Platform, for example, all chat messages sent through the Responsible AI Platform are encrypted using HTTPS.  However, no data or email transmission is ever fully secure or error free.  Therefore, please take special care in deciding what information to send us.  It is not possible to guarantee the security or integrity of information, particularly when transmitted through the internet.

California Residents

If you are a California resident, California Civil Code Section 1798.83 permits you to request and obtain from Responsible AI once a year, free of charge, a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law for such third parties’ direct marketing purposes in the preceding calendar year.  If you are a California resident and would like to make such a request, please contact us at info@neutralconnect.com.

The California Online Privacy Protection Act (“CalOPPA”) requires Responsible AI to disclose how it responds to “Do Not Track” signals.  Responsible AI does not interpret or respond to “Do Not Track” signals. You may set your browser settings to reject or disable cookies or web beacons.  Please note that without enabling these features, your experience of the Responsible AI Platform may be hindered, and you will not be able to take full advantage of the Responsible AI Platform features. Please see the Help section of your browser for instructions on managing security preferences.

 Modifications

Responsible AI reserves the right to update or modify this Privacy Policy at any time.  We encourage you to revisit this page frequently to stay aware of any changes. This Privacy Policy was last updated on the date listed below.  Your continued use of the Responsible AI Platform constitutes your agreement to this Privacy Policy.

Merger or Sale

In the event that we are acquired by or merged with a third party entity, we reserve the right to transfer or assign the information that we have collected from you or you provided to us, as part of such merger, acquisition, sale, or other change of control.

Contact Us

Should you have any questions or issues related to this Privacy Policy or the Responsible AI Platform, please contact us at www.info@neutralconnect.com.

This Privacy Policy was last updated: October 2018